Payment Policy

Last Updated: 12/05/2026

PLZ LTD (Company No. 17130024) trading as Airedale Living Registered address: 15 Western Avenue, Birstall, Batley, England, WF17 0PF Email: hello@airedaleliving.co.uk | Phone: +441924654063 Office hours: Mon–Fri 8am–8pm | Sat–Sun 10am–4pm

This policy applies to all orders placed with Airedale Living (PLZ LTD, Company No. 17130024) within the United Kingdom.

1. Accepted payment methods

We accept the following payment methods at checkout.

Shop Pay. Pay in full at checkout using Shop Pay for a fast, secure experience with saved payment details.

Cards. We accept Visa, Mastercard, American Express, Diners Club, Discover, Maestro, and UnionPay.

Wallets. Pay quickly and securely using Apple Pay or Google Pay via your device's built-in wallet.

Klarna. Buy now and pay later with Klarna. Flexible payment options are available at checkout, subject to eligibility and Klarna's own terms and conditions.

PayPal. Pay securely using your PayPal account at checkout.

2. Secure payment processing

All transactions are encrypted using SSL technology and processed through Shopify Payments. Airedale Living does not store or have access to your full card details. Additional fraud prevention checks may be carried out to protect customers and our business.

3. Payment timing

Full payment is required at checkout unless you are using a pay-later option such as Klarna. Once payment is authorised, you will receive an order confirmation by email. Orders are only processed once payment has been successfully completed.

4. Klarna and pay-later options

We offer Klarna as a flexible payment option. Klarna is an independent payment provider and their payment terms, approval criteria, and eligibility requirements are set by Klarna directly. We do not charge any additional fees for using Klarna.

5. Pricing and currency

All prices are displayed in GBP and include VAT. The price displayed on the product page at the time you place your order is the price you will pay. In the event of a pricing error, we reserve the right to cancel the order and issue a full refund, and we will notify you promptly if this occurs.

6. Failed or declined payments

If your payment is declined, please check your details and available funds, try an alternative payment method, or contact your bank if the issue continues.

7. Refunds

Refunds are processed in accordance with our Refund Policy and will be issued to your original payment method. Please allow up to 14 working days after returned goods have been received and inspected.