Terms of service

Last Updated: 27/04/2026

PLZ LTD (Company No. 17130024) trading as Airedale Living Registered address: 15 Western Avenue, Birstall, Batley, England, WF17 0PF Email: hello@airedaleliving.co.uk | Phone: +441924654063 Office hours: Mon–Fri 8am–8pm | Sat–Sun 10am–4pm

Throughout the site, the terms "we", "us", and "our" refer to Airedale Living. By using our services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use our services.

Section 1 — Access and account

By using our services, you confirm that you are at least 18 years old, or that you have permission from a parent or guardian. You agree to provide accurate and complete information when placing orders or creating an account. You are responsible for maintaining the confidentiality of your account details and for all activity under your account.

Section 2 — Our products

We make every effort to display our products accurately. Colours may vary depending on your device and product images are for illustration purposes. All product descriptions are subject to change without notice.

Section 3 — Orders

Placing an order constitutes an offer to purchase. Your order is accepted once payment has been processed and a confirmation has been issued. We may cancel or amend orders where necessary and will attempt to notify you using the contact details provided. Your purchases are subject to our Returns Policy and Refund Policy. You confirm that purchases are for personal use and not for resale.

Section 4 — Prices and billing

Prices may change prior to order confirmation. You agree to provide accurate billing and payment information. We reserve the right to refuse or cancel orders if payment cannot be processed or if an incorrect price was displayed due to error.

Section 5 — Shipping and delivery

Delivery timeframes are estimates and not guaranteed. Delays may occur due to factors outside our control. Goods remain our responsibility until delivered into your possession or that of a person you have identified. Nothing in this section affects your statutory rights.

Section 6 — Intellectual property

All content on this website, including text, images, graphics, and logos, is owned by or licensed to Airedale Living and is protected by intellectual property laws. You may not reproduce, copy, or distribute any content without our permission.

Section 7 — Third-party tools

We may provide access to third-party tools on an "as is" basis. We are not responsible for their operation or performance.

Section 8 — Third-party links

Our website may contain links to third-party websites. We are not responsible for the content or practices of those websites.

Section 9 — Shopify

Our store is powered by Shopify. All purchases are made directly with Airedale Living. Shopify is not responsible for any transactions, products, or services purchased through our store.

Section 10 — Privacy

Your use of our services is governed by our Privacy Policy.

Section 11 — Feedback

If you submit reviews, feedback, or suggestions, you grant us the right to use them for legitimate business purposes.

Section 12 — Errors and inaccuracies

We reserve the right to correct errors, inaccuracies, or omissions in general website content at any time. Product prices, availability, and specifications are maintained as accurate and current.

Section 13 — Prohibited uses

You may not use our website for unlawful purposes or in violation of any applicable laws. We reserve the right to restrict access if misuse is detected.

Section 14 — Termination

We may terminate access to our services if these Terms are violated.

Section 15 — Disclaimer

Information on this website is provided for general purposes only. While we aim for accuracy in all content, nothing in these Terms limits your rights under UK law.

Section 16 — Limitation of liability

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any rights under UK consumer law. To the fullest extent permitted by law, we are not liable for indirect or consequential losses.

Section 17 — Indemnification

You agree to indemnify and hold Airedale Living harmless from any claims arising from your misuse of our services.

Section 18 — Severability

If any part of these Terms is found to be invalid, the remaining provisions will remain in effect.

Section 19 — Entire agreement

These Terms constitute the entire agreement between you and Airedale Living in relation to your use of our website.

Section 20 — Assignment

We may transfer our rights under these Terms to another party. Where such a transfer materially affects your rights, we will notify you in advance.

Section 21 — Governing law

These Terms are governed by the laws of England and Wales. You agree to submit to the exclusive jurisdiction of the courts of England and Wales.

Section 22 — Changes to terms

We may update these Terms at any time. Continued use of the website following any update constitutes acceptance of the revised Terms.

Section 23 — Contact

Airedale Living (PLZ LTD trading as Airedale Living), Company No. 17130024, 15 Western Avenue, Birstall, Batley, England, WF17 0PF. Email: hello@airedaleliving.co.uk | Phone: +441924654063